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incident An occurrence or event reported to the ServiceDesk for agreed upon actions.
Ãâó: www.utmb.edu/is/operations/SLA_Glossary.htm
incident command system A standardized on-scene emergency management concept specifically designed to allow its user(s) to adopt an integrated organizational structure equal to the complexity and demands of single or multiple incidents, without being hindered by jurisdictional boundaries.
Ãâó: www.w0ipl.com/ECom/icsterms.htm
incident An event affecting or threatening to affect drinking water quality
Ãâó: www.dwi.gov.uk/pubs/annrep03/annex3.htm
incident Any event which is not part of the standard operation of a service and which causes, or may cause, an interruption to, or a reduction in, the quality of that service.
Ãâó: www.dream-catchers-inc.com/White%20Papers/glossary...
incident command system A scalable model for on-scene emergency management that provides a means to coordinate the efforts of individual agencies.
Ãâó: www.esri.com/news/arcuser/0100/terms9.html
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