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Management information systems that are associated with ACD systems can provide information about calls, agents and agent groups. This information is used for preparation of statistical reports. The MIS also has current information, eg number of calls on the queue, which agents are in wrap-up time or the total number of calls answered in that day.
Ãâó: www.flexiblelearning.net.au/toolbox/demosites/seri...
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A wildlife species whose population will indicate the health of the ecosystem in which it lives and, consequently, the effects of forest management activities to that ecosystem. MIS species are selected by land management agencies. (See "indicator species".)
Ãâó: www.umpqua-watersheds.org/glossary/gloss_m.html
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A general term for the computer systems in an organisation hat provide information about its business operations. It's also used to refer to the people who manage these systems. Typically, in a large corporation, "MIS" or the "MIS department" refers to a central or centrally-coordinated system of computer expertise and management, often including mainframe systems but also including by extension the corporation's entire network of computer resources.
Ãâó: www.stanlake.co.uk/recruitment-candidates/recruitm...
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Major Investment Study
Ãâó: www.tzbsite.com/glossary/
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A computer system that presents high level summary information that assists management decision making.
Ãâó: www.gov.bc.ca/prem/popt/service_plans/srv_pln/pssg...
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