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ACD A queuing system designed for use in customer contact centres/call centres with high volumes of incoming telephone traffic - read the ACD fact sheet.
Ãâó: www.flexiblelearning.net.au/toolbox/demosites/seri...
ACD Abbreviation for "Active Compression Decompression" method during which the patient's chest is lifted after the compression by means of a suction device. This is supposed to fill the heart more easily with blood and increase the effectiveness of the cardiac massage. However, recently Active Compression Decompression has become a controversial topic among experts. [top]
Ãâó: www.alber.co.uk/new/medical/animax/terminology.asp
ACD automatic call distribution
Ãâó: www.carrieraccessbilling.com/telecommunications-gl...
ACD Academic Hall Building on the CSUSM campus
Ãâó: library.csusm.edu/departments/ilp/manual/glossary....
ACD Device that handles heavy incoming call volume. It sends a call to the first available answering position or, if all positions are busy, plays a recorded message and puts calls in a queue until an answering position becomes available.
Ãâó: www.sprint.com/sprint/ir/it/ig.html
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