| consumer satisfaction | Customer satisfaction or dissatisfaction with a benefit or service received. (12 Dec 1998) |
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| patient satisfaction | The degree to which the individual regards the health care service or product or the manner in which it is delivered by the provider as useful, effective, or beneficial. (12 Dec 1998) |
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| personal satisfaction | A subjective evaluation, judgment, or attitude expressed by an individual with respect to the attainment of certain goals or needs based on his level of aspiration or expectation. (12 Dec 1998) |
| consumer advocacy | The promotion and support of consumers' rights and interests. (12 Dec 1998) |
| consumer organizations | Organised groups of users of goods and services. (12 Dec 1998) |
| consumer participation | Community or individual involvement in the decision-making process. (12 Dec 1998) |
| job satisfaction | Personal satisfaction relative to the work situation. (12 Dec 1998) |