| consumer participation | Community or individual involvement in the decision-making process. (12 Dec 1998) |
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| participation | 1. The act or state of participating, or sharing in common with others; as, a participation in joy or sorrows. "These deities are so by participation." (Bp. Stillingfleet) "What an honor, that God should admit us into such a blessed participation of himself!" (Atterbury) 2. Distribution; division into shares. 3. Community; fellowship; association. Origin: F. Participation, L. Participatio. Source: Websters Dictionary (01 Mar 1998) |
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| patient participation | Patient involvement in the decision-making process in matters pertaining to health. (12 Dec 1998) |
| consumer advocacy | The promotion and support of consumers' rights and interests. (12 Dec 1998) |
| consumer organizations | Organised groups of users of goods and services. (12 Dec 1998) |
| consumer satisfaction | Customer satisfaction or dissatisfaction with a benefit or service received. (12 Dec 1998) |