| CRM |
Acronym for customer relationship management. CRM entails all aspects of interaction a company has with its customer, whether it be sales or service related. Computerization has changed the way companies are approaching their CRM strategies because it has also changed consumer buying behavior. With each new advance in technology, especially the proliferation of self-service channels like the Web and WAP phones, more of the relationship is being managed electronically. ...
출처: www.angelfire.com/anime3/internet/communications.h...
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| CRM |
the safeguarding of the archaeological heritage through the protection of sites and through salvage archaeology (rescue archaeology), generally within the framework of legislation designed to safeguard the past.
출처: www.china.org.cn/english/features/Archaeology/9885...
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| CRM |
Criminal Division
출처: www.usdoj.gov/ag/annualreports/summary2001/01gloss...
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| CRM |
Infrastructure that enables delineation of and increase in customer value and the correct means by which to increase customer value and motivate valuable customers to remain loyal ?indeed, to buy again. A collection of integrated applications, which facilitate the seamless coordination between the back office systems, the front office systems, and the web. The DSS expansion of CRM Analytics refers to customer-centric analytics applications.
출처: it.csumb.edu/departments/data/glossary.html
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| CRM |
In additional to all the usual customer care principles, CRM includes the storing of customer information in a database (or data warehouse) and using the information in a way that improves the customer's "experience". Ideally this information is integrated into operational processes. More details
출처: www.bpic.co.uk/jargon.htm
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